How long will my order take to arrive?
When an order is placed, it normally takes our team approx. 1–3 business days to get it processed, packed up and ready to ship to you. Once an order is sent out, the shipping time varies by destination.
How can I track my order?
Once your order ships, you’ll receive a tracking link via email. You can follow your package in real time.
What if my package is lost or damaged?
Email us at hello@takeselfmade.com within 7 days of delivery. If damaged, include photos. If lost, we’ll investigate with the carrier and make it right.
Can I cancel or change my order after placing it?
We can modify or cancel orders only if they haven’t shipped yet. Contact us ASAP at hello@takeselfmade.com.
Can I pause, skip or cancel my subscription?
Yes. You can do all of this anytime through your account dashboard.
How does Selfmade subscription work?
You choose your delivery frequency (30 / 60 / 90 days), and we automatically ship on schedule so you never run out.
Will I be reminded before my subscription renews?
Yes. We send an email reminder ahead of each renewal so you can edit, skip, or cancel if needed.
Is HeyGenius third-party lab tested?
Yes. Every batch is third-party tested for purity, potency, contaminants, and quality standards.
Has HeyGenius been clinically tested?
HeyGenius is formulated using clinically studied ingredients. While the final product itself has not undergone a full clinical trial, the compounds inside are backed by research.
Can I take HeyGenius during pregnancy or while nursing?
Please consult your healthcare provider before use. We do not recommend taking HeyGenius during pregnancy or breastfeeding without medical guidance.
What is the best time of day to take HeyGenius?
Most customers take it in the morning for daytime cognitive support. You can take it with or without food.
What are the ingredients in HeyGenius?
HeyGenius contains 9 active ingredients: Shilajit, Lion’s Mane, Ashwagandha, L-Theanine, Panax Ginseng, Rhodiola Rosea, Gotu Kola, Black Pepper Extract, and Vitamin B12.
Can HeyGenius be used post-menopause?
Yes. Many women use HeyGenius during and after menopause for clarity, memory, and grounded focus.
Does HeyGenius contain any dairy, gluten, or soy?
HeyGenius does not contain any added dairy, gluten, or soy ingredients. For anyone with severe allergies, please consult your healthcare provider and review the label before use.
Can I take HeyGenius if I have a medical condition or take medication?
Please consult your physician before use, especially if you have a medical condition or are taking prescription medication.
